Customer Service and Security: What Not to Do
If you’re a company that may receive security-related reports, the first thing not to do on the customer service front is to make it difficult to report issues.
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If you’re a company that may receive security-related reports, the first thing not to do on the customer service front is to make it difficult to report issues.
What do you do when attackers say they’ll reset hundreds of millions of iCloud accounts?
Security, privacy and Internet of Things updates for the week of March 18th 2017: Apple ransom, CIA leaks, Google blacklists Symantec certificates, CIA data dump, Instagram 2 factor, ISPs selling your info, Android wifi tracking, not quite breaches, Bixby, Alexa.
Personal security questions not only are a poor user experience, they can reduce account security. Let’s explore them from both user and developer perspectives.
Items of note in security, privacy and IoT from the week of March 12th, 2017.