If you’re a company that may receive security-related reports, the first thing not to do on the customer service front is to make it difficult to report issues.
The release of iOS 10 didn’t go smoothly. Here’s how to protect yourself when you update your iOS devices.
This isn’t a “get off my lawn you kids!” story. If anything, it’s the opposite.
During my early days in the computer industry we lived in a severely resource constrained world. The constraints affected the way we approached problem solving… as does the abundance of resources in today’s world.
me: “I will buy this video from iTunes”
iTunes: “Cool! Want me to download it now?”
iTunes: “Cool! Hey look, I’m downloading it for you anyway!”
They’re available refurbished at the Apple Store, so they’re cheaper now.